If you’re looking to have your bike serviced or repairs carried out, we offer a comprehensive workshop servicing at our Littlehampton shop.

We service pretty much all makes of Dutch and non-Dutch bikes as well as Ebikes with a number of regular workshop customers coming down from areas in London and beyond to have their Dutch bike serviced.

We offer a range of Bicycle Servicing Options including: Basic, Stanard and Advanced Service and Ebike Servicing.

All prices include VAT at 20%


BASIC/INTERIM SERVICE – £40: For either ebike or non-ebike.

Our Basic/Interim Service includes a thorough check over of your bike, adjusting of gears and brake adjustment, inflating tyres to correct pressure, and where appropriate, advising on any additional work. Parts replaced at additional cost.


STANDARD SERVICE – £70 (For a non-ebike see below for ebike Standard Servicing) Please note, any parts that are required are charged separately, eg brake blocks, pads, cables etc.

We recommend this service every 9 to 12 months, depending on use.

This service includes:

  • Frames and Forks wiped down and and checked for alignment.
  • Wheels – Hubs and rims checked for damage and wear.
  • Bearings – checked for free movement and adjusted if required.
  • Wheels – spokes checked for tension, damage and wheel for true
  • Tyres – Checked for wear and inflated to correct pressure.
  • Headset – checked for free movement and adjusted if required.
  • Bottom Bracket – checked for free movement and adjusted if possible.
  • Bolts – Chekced and tightened to correct torque
  • Chain and Cassette – Cleaned, checked for wear and relubricated.
  • Brakes and Cables – Inners replaced, outers lubricated. (Please note – cables are charged as parts in addition to servicing costs)
  • Gear Cables – Rear derailleur gear inner replaced and outer lubricated. Front Mech gear inner changed if required. Hub gear inner replaced if required. (Please note, cables charged in addition to servicing costs).
  • Gears – Adjusted as required.
  • Brakes – checked for effective operation and adjusted, brake pads replaced as required. Roller brakes, greased as required. (Please note, where pads are changed these are charged for in addition to servicing costs.)

Prices for a full standard service for a non-ebike £70 plus any parts that are required.

ADVANCED SERVICE (for non-ebikes and ebikes) – £120 plus any parts that are required/used.

This service includes the above Standard Service, and strip and regrease of wheel hubs (not hub gears), headset and bottom bracket if not sealed. Headset removed, cleaned and regreased.

 


STANDARD EBIKE SERVICING – £80 plus any parts used/required.

Our Standard Ebike Service includes:

  • Frames and Forks wiped down and and checked for alignment.
  • Wheels – Hubs and rims checked for damage and wear.
  • Bearings – checked for free movement and adjusted if required.
  • Wheels – spokes checked for tension, damage and wheel for true
  • Tyres – Checked for wear and inflated to correct pressure.
  • Headset – checked for free movement and adjusted if required.
  • Bottom Bracket – checked for free movement and adjusted if possible.
  • Bolts – Chekced and tightened to correct torque
  • Chain and Cassette – Cleaned, checked for wear and relubricated.
  • Brakes and Cables – Inners replaced, outers lubricated. (Please note – cables are charged as parts in addition to servicing costs)
  • Gear Cables – Rear derailleur gear inner replaced and outer lubricated. Front Mech gear inner changed if required. Hub gear inner replaced if required. (Please note, cables charged in addition to servicing costs).
  • Gears – Adjusted as required.
  • Brakes – checked for effective operation and adjusted, brake pads replaced as required. Roller brakes, greased as required. (Please note, where pads are changed these are charged for in addition
  • Ebike Software – Updated and diagnostic checks carried out if applicable. We provide a Bosch print out showing your software diagnostics and your systems have been updated.
  • Motor – Protective motor covered removed (if applicable) and areas inspected and cleaned.
  • Motor Bolts – All motor bolts torqued to listed values.
  • All ebike functions checked.

We are an authorised BOSCH and YAMAHA Service Centre and trained in the latest Bosch and Yamaha Ebike motorised systems.


PUNCTURES

Non-Ebike Charges. We charge £8 labour plus the cost of the inner tube for a derailleur geared bike. £15 labour plus the cost of an inner tube. Ebike Charges are similar, but depend on how complex it is to remove the rear wheel.


ESTIMATES

Estimates – We can usually provide you with an estimate of your bike’s servicing/repair charges at the time your drop off your bike.

If exploratory work is required to determine the estimate – eg, removing wheels/components/bottom brack etc – this work involved in providing you with a diagnosis and estimate is chargeable even if you don’t decide to go ahead with the work.  

Insurance Estimates – We provide written insurance estimates for Insurance Companies – repairs, crash damage etc. We charge £65 for a written insurance estimates, which includes post-estimate confirmation of works required with your insurance company. We need to have the bike in our workshop to do this.


BOOKING YOUR BIKE INTO OUR WORKSHOP.

BOOKING  – We do not take Workshop bookings by email as our workshop diary is continually changing. please Telephone us on 01903 730089 so we can offer you the latest availability.



Lost Keys of your Dutch Bike.

You can order replacement keys direct from the Lock Manufacturer online following the links below.

First of all, you will need to establish whether your bike has an AXA or a TRELOCK fitted. Batavus and most Dutch bike manufacturers fit either AXA or Trelock to their bikes.

Have a look at the key or lock itself to see whether it’s an AXA or a Trelock.

You will also need your key number to order a new replacement. The key number is etched on the key itself usually just below the plastic grip. If you haven’t got a key number and you have lost your spare key, then we may be able to help you if you purchased the bike from us as for a period we did keep a record of key numbers on bikes we sold. If you bought your bike from another dealer, you will need to contact them to see if they have kept a record of your key.

To order an AXA replacement Key follow this link:

To order a replacement key for a Trelock follow this link.

Visit our YouTube Channel

Our youtube channel covers a variety of maintenance work including how to pump the tyres on your Dutch bike, removing rear wheels, gear adjustments and so on.

One of the most common problems seem to be with pumping tyres. We have a short video here to show you how to pump the tyres on your Dutch Bike.

https://www.youtube.com/embed/mYvaKphI7K8

You can visit our channel here.

Batavus Owners Manuals

You can download Owner’s manuals which covers all the non electric pedal cycles built by Batavus. Please note that these manuals are a generic manual for all models and Batavus do not create model specific manuals.

hybrid

city-all-round

E-Bike Manuals.

These are provided in print format with new bikes. We do not have replacements.

Sparta ION Ebike

We no longer act as a service centre for Sparta ION Ebikes. This is owing to the complications, costs and general difficulties in importing parts from the Nethlerlands following Brexit.