Visiting our Shop
Apologies but at the moment – We are currently NOT offering a Bike Showroom service.
If you wish to see a model prior to you ordering it, then please phone us to check if we have the model/s you’re interested in seeing available as we are no longer keeping Display/Demonstration bikes. Please must make an appointment to see bikes. We also regret that the forseeable future we are not able to offer test rides.
Visiting to purchase accessories, inner tubes, lights, tyres etc – You DO NOT NEED an appointment.
Repairs and Servicing
Must be pre-booked – we’re exceptionally busy at the moment and have been for a number of weeks now. Please, please do NOT turn up at the shop with your bike for servicing UNLESS you have a pre-booked appointment. Phone us on 01903 730089 to make a booking for our workshop. We do not take service/repair bookings by email.
Visiting the Shop – Please note we’re operating a strict one-in-one-out service – maximum of 2 people from one family group in our shop at a time. Our shop is small, space is limited and we’d be grateful for your assistance with this.
Thank for your patience and support during this extremely difficult period.
Please help us to help you.
- When emailing/phoning for availability or to buy – Please have your inside trouser leg measurement available. This is the measurement we need to work out which frame size is most suitable for you.
- When emailing/phoning about a Batavus/Sparta – maintenance/spare parts/replacement battery questions – We must have your frame number. Without your frame number we cannot access your bike’s parts list on our internet system linked to the manufacturer. Batavus frame numbers will begin BA…… (for older models, newer modesl with begin AC……) and for Sparta – older models will begin SP…… and new models AC……..